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And we have got the answers.

SmartyzeDetect Fence
How do I get started ?
Start by contacting us to purchase a SmartyzeDetect Desktop App license. Download and install the Desktop App on a compatible PC. Next, download the SmartyzeDetect mobile app, setup your account and register your desktop gateway. Configure connections to you existing video cameras. You're all set.
How do I know if my video system is supported ?
The SmartyzeDetect mobile app includes an option to check if your existing video system (IP Cameras/DVR/NVR) are supported by SmartyzeDetect products. Download the app and navigate to the 'Check Device Compatibility' option to check your setup.
How do I know if my desktop can be used as a gateway ?
We offer a Windows exe that can check if your PC can be used as a gateway with the SmartyzeDetect Desktop App. Contact us to get the exe and verify your setup.
How do I enable AI features for my video camera ?
First, ensure that you have a gateway setup and configured so that you are able to view videos from the camera on the mobile app. Ensure that you have a Rule or Schedule setup to enable the AI features you need. Next ensure that your camera is assigned the Rule or Schedule that you've setup.
What areas do you serve, is my location covered ?
We are based out of Bangalore and currently provide service only within Bangalore for SmartyzeDetect Fence. We will add new locations as we expand coverage and will keep this space updated.
Are there any camera placement guidelines ?
Camera placement guidelines
What do Location, Gateway etc mean on the mobile app ?
Definitions of common terms from the SmartyzeDetect Mobile app
SmartyzeDetect Partner
How do I get started ?
First off, determine that SmartyzeDetect Partner meets your needs and works well for your specific usecase. We provide a free trial that allows you to try out the SDK (contact us for getting access). Once satisfied, you can purchase a license and you will be all set to deploy the solution.
Should I use SmartyzeDetect Fence or SmartyzeDetect Partner ?
The answer to this depends on your specific requirements. If you're looking to add AI capabilities like Person Detection, Mask Detection etc, to plain video security systems/CCTV cameras and get remote alerts on a mobile app, then SmartyzeDetect Fence is the way to go. If on the other hand you have existing video processing solutions (if you're a VMS provider or Video Hardware provider, etc) you would need deeper integration for adding AI capabilities and SmartyzeDetect Partner is more suitable.
Which regions is SmartyzeDetect Partner available in ?
SmartyzeDetect Partner's SDK is provided as a Docker image published on Amazon ECR Public registry and is available globally.
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